the small print
terms of sale.
[LEGAL REVIEW] This page is a structured placeholder: the headings are right, the wording is not yet legal text. Nothing here may be relied on before review. (gate G35)
1. Who we are
The legal name, registered address and company details of the studio. See the Imprint. [LEGAL REVIEW]
2. Placing an order and the contract
When an order becomes a contract, and how it is confirmed. [LEGAL REVIEW]
3. Prices and payment
Prices include VAT where applicable; how payment is taken; currency. [LEGAL REVIEW]
4. Production and delivery
Production and delivery times, as on the Shipping page, and what happens if they slip. [LEGAL REVIEW]
5. Custom and personalised pieces
Made to the customer's specification; one-off claims; what the studio does and does not reproduce. [LEGAL REVIEW]
6. Your content
Words, photographs and recordings you supply: you confirm you have the right to use them, and grant the studio what it needs to print them (gate G19). [LEGAL REVIEW]
7. Right of withdrawal
The statutory cancellation right, and the exemption for personalised goods. See Returns. [LEGAL REVIEW]
8. Returns, refunds and damaged goods
As set out on the Returns page. [LEGAL REVIEW]
9. Liability
The limits of the studio's liability, as far as the law allows. [LEGAL REVIEW]
10. Governing law and disputes
Which law applies, and the consumer's right to bring proceedings where they live; the EU online dispute resolution platform where applicable. [LEGAL REVIEW]
11. Changes to these terms
How and when the terms may change, and which version applies to an order. [LEGAL REVIEW]